Owner and board resources.

Assessments can be paid online through the homeowner portal by credit card or e-check, or by mail through our integrated lockbox. Online payment is provided at no charge to the association.

Log in to the homeowner portal and open Account Access & History. Your balance, payment history, and any outstanding items are shown there.

Log in to the homeowner portal, where your association’s governing documents are posted: the declaration, bylaws, articles of incorporation, and rules and regulations. If you can’t find what you need, email Office@MyTownFL.com and we will send you a copy. Florida law also gives owners the right to inspect the association’s official records.

As the owner, you stay responsible for your tenant following the association’s governing documents, for any fines or damage connected to their use of the property, and for paying assessments. Many associations also have leasing rules, such as minimum lease terms, registration or board approval, so check your documents before signing a lease. If an owner falls behind on assessments, Florida law allows the association to collect the rent directly from the tenant.

Requirements vary by association, but most ask for a copy of the signed lease, the names and contact details of everyone living in the home, vehicle information, and an emergency contact. Some associations also require a lease application and approval before move-in. Send the information to Office@MyTownFL.com, and your manager will confirm exactly what your association needs.

Covenants, conditions and restrictions (CC&Rs) are the recorded rules in your association’s declaration. They cover things like architectural changes, leasing, pets, parking, and how homes and common areas are maintained. Every association’s are different. You will find yours with the governing documents in the homeowner portal, and your community association manager can explain how any rule applies.

In most associations, yes, within the association’s rules. Guests usually need to be accompanied by the owner or registered in advance, and some amenities have guest limits. When an owner leases their home, the right to use the common facilities generally passes to the tenant for the term of the lease. Your association’s rules set the details; ask the office if you are unsure.

Common area maintenance is coordinated by your Licensed Community Association Manager using our in-house team and a network of vetted contractors. Responsibility for individual units is set by your association's governing documents.

Through the homeowner portal under Maintenance Requests and Ask a Question, or by emailing Office@MyTownFL.com. Calls are returned no later than the next business day.

Management fees are quoted per association, based on unit count, scope, and the services the board wants covered. Request a proposal and we will return a no-obligation budget review with pricing for your community.

Boards receive monthly financial reporting from our in-house finance department, covering assessment collections, accounts receivable, accounts payable, and budget-to-actual performance.

Yes. Our in-house finance department prepares the association’s year-end financial statements and works with the association’s independent CPA on the audit, review or compilation that Florida law requires for an association of its size. We also coordinate the association’s annual tax filings with the CPA, so the board is not left gathering records.

Assessment collection and late notice administration run on a set schedule. Accounts receivable is monitored continuously, and delinquent assessment collection is coordinated through the association's counsel where the governing documents require it.

Owners can pay online by credit card or e-check through community association software with an integrated lockbox system. There is no charge to the association for online payments.